Terms and condition

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

INTRODUCTION

Welcome to the White Eagle Golf website.

ACCEPTANCE OF TERMS & CONDITIONS

These Terms and Conditions govern the use of this website (‘the Site’) and should be read before you make any use of them. These Terms and Conditions shall apply to all visits and use of the Site, as well as to the information (including but not limited to text, graphics, photographs, images, moving images, sound, illustrations, and software) and services (together the ‘Content’) provided to you on or through the Site. By accessing and using the Site, you give your agreement to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site, the Internet, and/or the World Wide Web. If you do not agree to these Terms and Conditions in their entirety, you should leave the Site and make no further use of them.

USE OF OUR WEBSITE(S)

In order to browse and use the website you should possess a device having access to the Internet with a web browser installed. In order to use the website and buy the products available on the website you should also have an active email account.

You may browse and use the website solely for your personal, non-commercial purposes and in compliance with these Terms & Conditions. You may not distribute, modify, transmit, publish, reuse, repost or use the website or any content made available on the website:

• for public or commercial purposes without the express written permission of White Eagle Golf;
• in a manner inconsistent with these Terms of Use;
• in violation of any applicable law, rule, regulation or order; or
• in a manner that could damage, disable, overburden or impair the website(s) or interfere with any other party’s use or enjoyment of the website(s), misrepresenting or damaging to our brand.

You will not use the website for junk mail, ‘spamming’ solicitations (commercial or non-commercial), chain letters or bulk communications of any kind, including but not limited to distribution lists to any person who has not given specific permission to be included on such a list.

You will not transmit, distribute, introduce or otherwise make available in any manner through the website any computer virus, key loggers, spyware, worms, Trojan horses, timebombs or other malicious or harmful programming (collectively, “Viruses”). You may not use the website in connection with requesting, harvesting, obtaining or storing any personal information, passwords, account information or information about other users of the website. You may not use any data mining, robots, or similar data gathering and extraction tools in connection with the website. If you download software or any other content from the website, you do so at your own risk.

ORDER ACCEPTANCE AND CONTRACT

You will receive an immediate automated confirmation to confirm receipt of your order. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability. Once you have received your confirmation email, we can’t change the details of the order (product, quantities, or delivery address). Please ensure you review all your details before you complete the checkout process.

There is a delay between the time when the order is placed and the time when the order is accepted, and the order confirmation email is not a guarantee of stock availability. On occasion, the stock position relating to particular items may change (particularly over a weekend/national holiday). If an item is not in stock at the time of processing your order, we will let you know as soon as possible after the order has been placed, and you will be refunded for the out of stock item(s).

The contract for the sale of the goods will be formed when we send an e-mail confirmation to you that we’ve dispatched the product to you at the address you provided to us. Acceptance will be complete at the time that we send this email to you. Any products on the same order which we have not been confirmed in the confirmation email do not form part of that contract.

At the point of order, your card will be debited for the items that have been ordered. If your order has already been dispatched, we can no longer cancel it but you can return it within 30 days of purchase.

Please refer to our RETURNS & EXCHANGES page for details of how to return goods to us.

White Eagle Golf reserves the right to refuse any order.

DELIVERY TIMESCALES

Please refer to our SHIPPING & DELIVERY page for full details.

DELIVERY COSTS

Please refer to our SHIPPING & DELIVERY page for full details.

DAMAGED OR DEFECTIVE GOODS

If you receive an item that is damaged or defective, we will either replace the goods free of charge or refund to you the price of the goods as required. Please refer to our RETURNS & EXCHANGES page for full details.

COMPLAINT RESOLUTION

In the event that you have a complaint regarding a product or service purchased from www.whiteaglegolf.ae then please email us at customercare@whiteagle.ae. You will be required to provide us with a short description and pictures of the discrepancy, your order number and full name. We will reply to your complaint as quickly as possible.

PLEASE NOTE: We can only service purchases from www.whiteaglegolf.ae.

REDEMPTION OF FREE PRODUCT & DISCOUNT CODES

From time to time www.whiteaglegolf.ae offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page or announced via other means of communication in conjunction with the promotion of the Duca del Cosma or White Eagle Golf product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. White Eagle Golf website at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of our website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the email address listed with your order.

In order to claim your discount using a discount code at www.whiteaglegolf.ae you must enter the relevant promotional code on the basket page before proceeding to checkout.  The offer cannot be redeemed with any other retailer.  The offer may not be used in conjunction with any other offers.

White Eagle FZCO reserves the right to amend these Terms and Conditions or discontinue the discount/offer at any time.  Promotion codes are only valid until the date published. Only one Promotion code may be used per customer per transaction.

If you return any products purchased under with the discount, you will receive a full refund of the offer amount paid by you.

Nothing in these terms and conditions shall affect your statutory rights.

ACCURACY OF CONTENT

We have taken all reasonable precautions to ensure that the information provided within this website are accurate; in particular that prices are shown are correct at the time of publishing and that all items have been fairly described. Whilst all reasonable effort has been taken to display items colours accurately, we cannot guarantee that your monitor’s display will accurately reflect this.

All sizes and measurements are approximate, however, we do make every effort to ensure they are as accurate as possible.
We reserve the right to change at any time any of the details of the items on this Site, including prices, colours, and sizes.

PRICES AND PROMOTIONS

Prices are set out on the website and include VAT for items delivered within the UAE, but exclusive of delivery charges.

We reserve the right to alter prices at any time. If we discover an error in the price or description of an item you have ordered, we may cancel your order at any time up to the point we send the item(s) to you. We will contact you where we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order, you will receive a full refund of any charges paid in advance.

We continually update our online stores. From time to time, independent retail stores may run special local promotions (which may not be available on our website) or we may offer special promotions online that are not available in the retail stores. For these reasons you may sometimes find that products on our website are priced differently to those in our stores. Some website promotions may not be available to customers in particular jurisdictions.

WARRANTY PERIOD

Full details of Duca del Cosma’s shoes and gloves and White Eagle Golf clothes warranties can be found on our WARRANTY section.

PROTECTING YOUR ACCOUNT

Some portions of our website(s) permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

DAMAGE TO YOUR COMPUTER

We do our best to keep our site up to date but cannot guarantee that the site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on your computer or any technology. By using this site, you acknowledge that you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment that you use in connection with this Site. Of course, this statement does not affect your statutory rights as a customer.

LINKS TO OTHER WEBSITES

Links provided on our Site can lead you to access sites outside White Eagle Golf website control. Personal data provided to White Eagle FZCO will not be transported to other sites by clicking on the links. Such links are provided because they may be of interest to you or allow you to access complementary products or services provided by third parties. White Eagle FZCO is not responsible for the way these sites use personal data.

White Eagle FZCO is not responsible for the content or changes in content on these sites. You, therefore, access these sites entirely at your own risk and you should note that these other sites may employ the use of cookies, collect data or solicit personal information, and you are, therefore, advised to check the terms of use and privacy policies on these sites prior to using them.

SITE AND CONTENT OWNERSHIP

The Site is owned and operated by White Eagle FZCO registered in the UAE – under the Trade License number 6465 with its registered office at Dubai Silicon Oasis, DDP, Building A2, United Arab Emirates.

All of the Content on the Site is owned by the White Eagle FZCO or associated companies (hereinafter referred to as the Duca del Cosma ) or its content providers. All aspects of the Site including, but not limited to, the general design and the Content, are protected by trade dress, copyright, moral rights, trade mark, design right (whether registered or not) and other laws relating to intellectual property rights. Except as explicitly permitted under this or other agreements with White Eagle Golf, no part of this Site or Content may be copied or retransmitted via any means and the Site, it’s Content and all related rights shall remain the exclusive property of the White Eagle FZCO or the Duca Group.

CONTENT SUBMITTED BY SITE USERS

Subject to the terms and conditions set forth in our PRIVACY POLICY, all User Communications will be treated as non-confidential and non-proprietary information. You alone are responsible for any communication, message, or other content that you post, upload, submit, transmit or share with White Eagle Golf on the Site or by electronic mail, including without limitation any data, questions, comments, ideas, concepts, know-how, techniques, suggestions or the like (collectively “User Communications”). If you do post content to this Site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant White Eagle Golf and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify White Eagle FZCO or its affiliates for all claims resulting from content you supply. White Eagle FZCO reserves the right to remove any content at our sole discretion.

PERSONAL INFORMATION/ PRIVACY POLICY We value your privacy and are committed to safeguarding your personal information. Please refer to our PRIVACY POLICY for details about what information we collect on these Sites and how we process, store and share such information.

COPYRIGHT

The copyright in all Content is owned by White Eagle FZCO. Except as is otherwise explicitly permitted within the Site, you are permitted to view, play, print and download documents, audio and video found on the Site for personal, informational, and non-commercial purposes only. You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any content. Except as explicitly permitted under the law relating to copyright, you may not reuse any content without first obtaining explicit written consent from the White Eagle or the Duca Group. Such prohibition of use extends to the use of any content on any other website or networked computer environment. You may not remove any copyright, trademark or other proprietary notices from content found on this site.

If you download software (including but not limited to images, screensavers, icons, videos and wallpapers) from the site www.whiteaglegolf.ae , the software, including any files or images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by White Eagle FZCO who has full and complete title to it and to all intellectual property rights therein. Your ownership rights are limited to the medium on which the software is recorded, and you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the software to a human-readable form.

TRADEMARKS / INTELLECTUAL PROPERTY RIGHTS

All trademarks, product names and trade names of the White Eagle FZCO and Duca Group used on the Site are trademarks or registered trademarks of the Duca Group or the White Eagle FZCO, unless stated otherwise. You may not, without prior express permission use from Duca Group or White Eagle FZCO copy, reproduce, (re)publish, upload, post, transmit, distribute, or modify Duca del Cosma tand White Eagle rademarks in any way, including on any other website or network computer environment, in advertising or in publicity of any kind.

Duca del Cosma, DUCA’S and the C logo are registered trademarks owned by Duca del Cosma BV and White Eagle , White Eagle Golf land White Eagle Sport ogo and registered trademarks are owned by White Eagle FZCO.

DISCLAIMER AND WARRANTIES

This Site and the Content are provided ‘as is’ and without any express or implied warranties of any kind, including but not limited to, implied warranties of quality, fitness for a particular purpose and non-infringement to the fullest extent permitted by law. The content on the Site is for general information only and does not constitute advice.

White Eagle FZCO does not represent or warrant that the content of the Site is accurate, complete, error free or current nor that access to the Site will be uninterrupted, that any defects in the Site will be corrected or that the Site or it’s hosting server are free of viruses or any other harmful components. Further, White Eagle FZCO does not make any representations or warranties in relation to the use of the Site and/or it’s content in terms of correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, in each case to the fullest extent permitted by law.

White Eagle FZCO reserves the right to suspend, withdraw or modify the whole or any part of the Site at any time without notice and without incurring any liability.

DISCLAIMER – USER PARTICIPATION

White Eagle FZCO reserves the right at its sole discretion to block or remove any communications and material it believes is not in accordance with these Terms and Conditions, or is otherwise unacceptable to White Eagle Golf website content..

EXCLUSION OF LIABILITY

Your use of this Site is at your own risk. Duca Group and White Eagle FZCO or any of their officers, directors or agents or any other party involved in creating, producing or delivering the Site will not be liable for any loss or damage including, but not limited to, direct, indirect, special or consequential damages whether arising in contract, tort (including negligence) or otherwise.

DWhite Eagle FZCO and Duca Group acknowledges that nothing in these Terms and Conditions excludes or limits its liability for death or personal injury caused by its negligence or for fraud.

MISUSE OF THE SITES

You may not use this Site to post or transmit any material which is or may be infringing, threatening, false, misleading, inflammatory, libellous, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or any material that could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. You are also prohibited from using the Site to advertise or perform any commercial solicitation.

SUSPENSION OF SITES

We reserve the right to suspend your use of this Site at any time to perform essential maintenance, change details and to remove any inaccurate or unauthorised material, and also to terminate your use of the Site if you breach any of these Terms and Conditions. White Eagle FZCO will also do its best to allow you uninterrupted access to the Site 24 hours per day, but access may be suspended, restricted or terminated at any time.

USE OF THE SITES BY CHILDREN AND MINORS

If you are under 16, you must ask the permission of a parent or guardian before you:

• Email the Site, or ask us to email anything to you;
• Send in any information to us;
• Enter any contest or game that requires information about you or offers a prize;

By continuing to use the Site and any of the services offered, you are confirming that you have obtained the permission of a parent or guardian to do so.

Minors should not provide personal data without parental consent.

UNSOLICITED SUBMISSIONS

Except where expressly provided otherwise, White Eagle Golf site will not accept any unsolicited submissions via this Site.

QUANTITY RESTRICTIONS & BULK BUYING

Should we suspect customers are buying items in bulk, and not for personal use, these orders may be cancelled. White Eagle FZCO has right to cancel any items they feel are being purchased for resale or wholesale.

CONTACT US

If you have any questions, please feel free to contact us by emailing us on customercare@whiteagle.ae or by calling one of our team on 0529519133.