Warranty

DUCA DEL COSMA WARRANTIES

Duca del Cosma and White Eagle Golf stands behind the quality of materials and workmanship of all of its Duca del Cosma and White Eagle Golf branded products. We will fully support our warranties and administer them fairly and equitably.

FULL 12 MONTH MANUFACTURING WARRANTY

Under UK and EU law, all Duca del Cosma shoes are warranted to be free of defects in materials and workmanship for 12 months from the date of original purchase. The warranty period will start from the moment the product is bought and proof of purchase will be required to validate the warranty. Shoes found to be defective will be replaced with the same style or an equivalent value Duca del Cosma shoe at Duca del Cosma’s sole discretion.

White Eagle Golf clothes warranty period will also start from the date when product was bought and proof of purchase will be required to validate the warranty. Clothes will be replaced with the same style or an equivalent value.

LIMITED WATERPROOF WARRANTY FOR DUCA DEL COSMA SHOES

Duca del Cosma warrants that certain Duca del Cosma golf shoes purchased in the United Arab Emirates will be waterproof (up to 4 cm above tread) in normal use for one year from the date of original purchase, provided that the shoes have suffered no cuts, abrasions, or other damage and have not been subjected to alteration, misuse, abuse or other mistreatment. Proof of purchase will be required to validate the warranty.

Should leakage develop within the applicable Limited Warranty period, Duca del Cosma will issue credit for such shoes if the shoes are returned during the first year of any warranty period, or Duca del Cosma will replace the shoes with the same style or equivalent Duca del Cosma shoe.

Please note that Duca del Cosma LIFESTYLE footwear, and our MONTEROSSO, FESTIVA and ESTI golf shoes are not manufactured as waterproof, therefore, no Waterproof Warranty applies to these products.

WHAT DUCA DEL COSMA WARRANTIES DO NOT COVER

Even though the applicable warranty period may not have expired, certain conditions may invalidate Duca del Cosma warranty coverage.

By way of example, but not all inclusive, Duca del Cosma will not issue credit for returned product that have experienced:

Excessive damage/scuffing to shoe upper caused by toe drag;
Cracking of shoe upper leather caused by lack of proper maintenance;
Damaged shoe spike receptacles caused by using incorrect replacement spikes

In addition, Duca del Cosma warranties do not cover return shipping costs.

If no Proof of Purchase can be provided, it will be left to Duca del Cosma’s discretion as to whether the warranty

HOW TO SUBMIT A WARRANTY CLAIM

For all orders placed on www.whiteaglegolf.ae please follow the instructions detailed on our RETURNS POLICY.